FAQ
Welcome to the JobsinSoutheast.NG Help Center.
Here you’ll find answers to common questions and step-by-step guides on how to use the platform as a visitor, job seeker, or employer.
GENERAL QUESTIONS
JobsinSoutheast.NG is an online job marketplace that connects employers with qualified job seekers across Southeast Nigeria. We help companies post job opportunities and enable candidates to discover, apply, and grow their careers.
You can browse jobs without an account. However, to apply for jobs, save listings, or contact employers, you must create an account.
- For job seekers: Yes, it is completely free.
- For employers: Posting jobs may require a paid plan, depending on the package selected.
Click on Register at the top of the website and choose whether you want to register as a Candidate or Employer.
No. Each account can only have one role. If you need both, you must register with different email addresses.
Click Forgot Password on the login page and follow the instructions sent to your email.
FOR CANDIDATES (JOB SEEKERS)
- Log in to your candidate account
- Search for a job
- Open the job listing
- Click Apply Now
- Upload or select your resume
- Submit your application
Yes. Applying for jobs on JobsinSoutheast.NG is completely free for candidates.
- Log in
- Go to your Dashboard
- Click My Resume / Profile
- Upload your CV (PDF or Word)
Most employers require a resume. We strongly recommend uploading one to increase your chances.
Go to your Dashboard → My Applications to see all jobs you’ve applied for and their status.
Yes. You can update your profile anytime from your dashboard.
Job Alerts notify you by email when new jobs that match your preferences are posted.
You can set alerts by:
- Keyword
- Location
- Job category
Yes. Employers can message you through the platform if your profile is public.
Click the Save Job or bookmark icon on any job listing to view later.
Employers make independent hiring decisions. Rejection may be due to:
- High competition
- Missing requirements
- Incomplete profile
FOR EMPLOYERS
- Register or log in as an Employer
- Complete your company profile
- Go to Dashboard → Post a Job
- Fill in job details
- Submit and publish
Yes. Employers may need to purchase a job posting package before publishing jobs.
Job Packages allow employers to:
- Post multiple jobs
- Feature listings
- Access candidate resumes
Packages vary by price and number of job credits.
- Log in
- Go to Dashboard → Manage Jobs
- Click on a job
- View all applicants and their CVs
Yes. You can download resumes directly from the applicant list.
Use the built-in Messaging System to contact candidates directly from your dashboard.
Yes. You can edit your job listing from Dashboard → Manage Jobs.
Job duration depends on your package. Most jobs stay live for 30 days unless renewed.
Yes. Featured jobs appear at the top of listings and receive more visibility.
Resume Search allows employers to browse candidate profiles and contact suitable talent directly.
ACCOUNT & SECURITY
Go to Dashboard → Settings → Change Password.
Contact support through the Contact Us page to request account deletion.
Yes. We use industry-standard security measures to protect your personal and professional information.
TROUBLESHOOTING
- Check your email and password
- Reset password if needed
- Make sure you selected the correct role
Possible reasons:
- Still pending approval
- Package expired
- Incomplete job details
- Check spam folder
- Ensure correct email address
- Add our email to safe sender list
SUPPORT & CONTACT
You can reach our support team via:
- Contact page
- Support email
We assist with:
- Account issues
- Job posting problems
- Application errors
- Payment issues
BEST PRACTICES
- Complete your profile fully
- Upload a professional CV
- Apply early
- Set job alerts
- Use clear job titles
- Add salary range
- Feature important jobs
- Respond to candidates promptly
FINAL NOTE
JobsinSoutheast.NG is designed to make recruitment simple, transparent, and effective for everyone. Whether you’re searching for your next job or hiring your next employee, our platform provides the tools you need to succeed.